Need a hand?#
For anything#
hello@siati.ai — response within 1 business day (Standard).
For specific issues#
| Type | Standard SLA | |
|---|---|---|
| Technical / SDK question | hello@siati.ai (subject "Tech support") |
1 business day |
| Compliance / DPA | hello@siati.ai (subject "Compliance question") |
1 business day |
| Enterprise / reserved capacity | hello@siati.ai (subject "Enterprise capacity") |
24h |
| Critical bug / incident | hello@siati.ai (subject "URGENT") |
4h (Business SLA), 30 min (Critical) |
| Partner program | partners@siati.ai |
1 business day |
| Invoices / payments | billing@c41.ch |
1 business day |
Web form#
siati.ai/contact — handy when you have a lot of context to share (attach screenshots, PDFs, etc.).